Warrantee policies

1. Payment Change

Customers need to check the status of the goods and can exchange/return the goods right at the time of delivery/receipt in the following cases:

• The product type or model is not correct in the order placed or as shown on the website at the time of placing the order.
• Not enough quantity, not enough sets as in the order.
• Externally affected conditions such as torn packaging, peeling, breakage...

The customer has a relevant payment commitment document proving the above deficiency to complete the refund/exchange of goods.

2. Determine the time to notify and send payment for product changes

Return notification time: within 48 hours of receiving the product in case the product lacks accessories, gifts or overflows.
Product delivery time: within 14 days from receipt of product.
Product exchange location: Customers can ship goods directly to our office/store or send them by post.
In case you have comments/complaints related to product quality, please contact our customer care line.